Business VoIP Vs Traditional PBX Systems

Technology has changed the landscape of telephony. In this era, IP technology enables telephone calls to be transported using Internet protocols.


Traditional PBXs will have their own proprietary phones, so there will be no way to use these phones with a different system. This means whether we have a system-lock-in (we are limited in a system because a change in the system also means changing the phone, which makes it prohibitive and of high cost) or a vendor-lock-in. (We are limited) to a single manufacturer because the phone can only be used with systems from that manufacturer, sometimes with only a special category of systems).

A VoIP phone allows users to make phone calls using VoIP on any softphone, landline or mobile.

How does PBX work?

Perhaps when looking for a telephone number to communicate with your bank or any other company, you may have seen the term PBX after the phone number and you may have come across the famous question of PBX? Which will promptly answer, the first thing you should know is that PBX is an acquaintance in English which means private branch exchange.

When a company's separate telephone lines are connected to a switchboard, they are converted into a single telephone line, which contains a unique number known as DID, which has multiple extensions , Each of them communicates with an extension office telephone and generates many benefits in communication processes as it is large between different telephony Numbering allows telephone transactions that are impossible with traditional telephony.

PBX telephone systems are available as hosted or virtual solutions (sometimes called Centrex) and as internal solutions to be used on your own hardware.

PBX telephone systems are generally much more flexible than proprietary systems, as they are using open standards and interfaces. Modern PBX telephone systems are based on standard hardware, which is cheaper and can be replaced more easily than closed systems.

What is VoIP PBX?

Basically VoIP is a method by which analog audio signals of that type are heard when someone converts them into digital data by telephone that can be transmitted via the Internet to a certain IP address. is.

VoIP allows the union of two historically different worlds, that of voice transmission and data transmission. VoIP can convert a standard connection from the Internet into a platform for making free calls over the Internet. Using some free software for VoIP calls available on the Internet, we are abandoning traditional telephone companies, and therefore, their rate.

In the past, VoIP conversations were of low quality, this was overcome by the proliferation of current technology and broadband connections, to the extent that the expansion of IP telephony makes it likely that you have inadvertently already used a VoIP service. , For example, traditional telephony operators, use VoIP services to transmit long distance calls and thus reduce costs.

Originally, VoIP architecture refers to the transmission and sending of voice in digital format through a path generated through an IP network, that is, by using the benefits that Internet-related technologies provide.

For this reason, all traffic related to the Voice over IP protocol can be easily sent and transmitted through any network of IP type, including so-called LANs, i.e. local area networks.

Benefits of VoIP Technology

Undoubtedly, VoIP technology can help us save a lot of money in communications, and technology has reached a state of maturity and quality that allows its use in production environments through traditional, moreover integration of telephone systems , Because we will have dual communication system that brings the best of both worlds.

IP PBX Features

This creates an efficient environment in your organization with many features, and allows you to centralize your company's communications and integrate other locations to take them globally. A user of his corporation based in Central America shares another efficiency based in Europe, as well as a direct internal communication.

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